Feedback 2017-06-07T08:04:31+00:00

Customer Feedback


It always means a lot to us when our customers take the time to send us positive feedback about our chocolates. Here are just some of the kind comments we have collected.

Leave us some Feedback

… I just wanted to say a quick thank you for producing the above coffee creme chocolates.

I really enjoy coffee creme chocolates and they always used to be included in boxes of chocolates years ago or readily available in their own boxes. However, nowadays they seem to have gone out of fashion/favour and are very difficult to find and enjoy – much to my disappointment.

You can imagine my delight when in the lead up to Christmas just gone I spotted the odd box of your coffee creme chocolates in a garden centre. The numbers were limited and disappointingly sold out very quickly.

Please keep producing your coffee creme chocolates as I really enjoy the treat. Here’s to next Christmas when I hope I will be lucky enough to find a few more boxes of these delicious chocolates.

Thanks you

Yours faithfully

H.P. Skelton, Consumer

…we have been really impressed with the service and the speed of our order being processed. Makes a nice change, since we are still waiting on new furniture for the B&B that was promised for end of January, latest end of February…

Carl & Anja

Carl & Anja, Tudor Lodge
Dear Whitakers,

Thank you so much for your kind donation of chocolates for our Christmas raffle. We had a wonderful Christmas concert at Chrish Church CE(VC) School and managed to raise over £100, which will go towards new music. This means we will be able to continue to give free concerts so everyone can enjoy live music – it’s good for you!

Mrs Dawson

Mrs Dawson, Consumer
Dear Sir,

Oh Mr Whitaker, where have you been all my life? And its been a long one! An introduction at Christmas and “Mint Chocolates” will never taste the same again – no more peppermint Aero, After Eights etc.

So you will understand you have found very satisfied customers on the Isle of Wight!

Best wishes, yours sincerely,

Mrs Butt

Mrs Butt, Consumer
Dear Sir,

I write to congratulate you , and your team on producing a first class range of confectionery.

I was presented with a box of your ‘Mint Cremes’ and ‘Coffee Cremes’ at Christmas – First class.

Very happy and prosperous 2017

Yours faithfully

R. E. Mills

R. E. Mills, Consumer
Dear Sir or Madam,

I am just taking the opportunity to send you a short e-mail, congratulating your company for producing your Mint Chocolate Crèmes product, as we tasted them for the first time after getting them as part of a Xmas gift.

My wife and I thoroughly enjoyed sharing a 150g box of them today them today, and we are of the opinion that they are as good as, if not better than, any mint crèmes that we have had in the past, including After 8, which was very surprising to us.

Well done.

Patricia and Barry

Barry & Patricia, Consumer
Good afternoon

Just a quick e-mail saying how much we enjoyed your mint selection this Christmas. We bought a few boxes on recommendation and were really pleased with your product.

Many thanks for making us and our friends a lovely Christmas choky surprise.. May you continue to make these lovely chocolates.

Janice B

Janice, Consumer

I know we have only been working together for around two months but could you pass our thanks onto the team at Whitakers for their amazing service and help with the two new products we have launched.

I can feel a fantastic 2017 brewing for both Delifresh & Whitakers.

Please pass our thanks around GOLD STARS for everyone.

Once we are over the hill into the new year lets arrange for a chat to discuss other items we can work together on

I hope you have a fantastic break and a well-deserved rest enjoy the Turkey…..

Many Thanks

Robert Ramsden

Robert, Delifresh
Thank you so much for the super quick delivery of my order. Based on the time of year, I didn’t expect such excellent speedy service. I look forward to dealing again soon.

Best wishes for Christmas and a Happy New Year.

Sharon S

Sharon, Consumer

Just wanted to say this is the first time i have tried your chocolates and compliment you on a superb chocolate great flavour. and beautiful packaging with photos and a little history.

Thank you you made this nurses night


Jacqui Bound – Coffee Cremes Addict

Jacqui, Consumer
Dear Sir/Madam,

I am your number one fan of your Coffee Cremes. I am now on my fifth box already this year. I would just like to know why I cannot find these chocolates after the Christmas holiday!

Coffee Cremes Addict

R. Davies

Mr Davies, Consumer

My Civil Partner left her job last week and someone gave her some of your mint crèmes – OMG we ate them last night, once we opened the box we couldn`t shut it up again – they are gorgeous!!
We live near Worcester in Worcestershire could you please tell us which shops you supply in this area so we can buy some more.

Regards, Elizabeth

Elizabeth, Consumer
I am writing to say how much I adore your products. I believe that your company are the creators of the finest treat products in the world. I am such a fan of your company! It is nice to know that your products will always deliver every time. I like the way that your company is affordable and just, great!. My friends and family always say how lovely your products are. I eat your products nearly everday and Without them, I don’t think i could survive! I always tell my friends and family about my exprience using your products, and they’ve tried them and love them as much as i do!. Once again i would to say thank you for all your effort in this company.
Sami, Consumer
Just purchased for the first time mint creams from Lakeland, great, best mint creams ever, will try the raspberry as well next time if available

Regards, John

John, Consumer
Dear Vina,

Just wanted to thank you immensely for your excellent service with our recent order. We are very grateful.

The products arrived yesterday all looking tempting and yummy!! I am sure the children will appreciate them…

Warmest Regards,


Betty, Party Bounce
I purchased two boxes of your chocs yesterday, one being coffee cremes and the other orange cremes…. I have just eaten the coffee ones and I must say they are the best I have tasted, looking forward to the orange ones, but I must not be too greedy… well done from a happy vegetarian 😀
Yvonne, Consumer
Dear Whitakers, I would just like to say a huge thank you for producing THE most amazing mint cremes. I’m totally addicted! The quality is second to none. So thank you and merry Christmas, best wishes for 2016. Yours faithfully – Rebecca
Rebecca, Consumer
Just before Christmas I was given a box of your mint creams which a friend of mine had purchased at B &M Bargains. I was so impressed with them I went there myself and purchased 10 boxes and I have to say the mints are absolutely superb and the best I have tried anywhere to include Fortnum & Masons and Harrods whose along with Bendicks. I have written to B & M Bargains Customer Services and had a response advising me that my email would be passed on to their confectionary buyers…
Regards and best wishes.
Robert, Consumer
…We were very pleasantly surprised to receive, just before christmas, a supply of very delicious chocolates, which you had supplied to Outside the Box. These have been served with coffee and have been much appreciated by our customers.
Can I therefore, on behalf of the Managament Committee at Cornerstone, thanks you for this very generous supply of chocolates – it has been very much appreciated.
David Brown, Cornerstone - Community Cafe, Menston, W. Yorks.
Dear William,

…With your generous donations, we have been able to distribute chocolate to homeless centres in Birmingham, Rugby, Coventry, Worcester, Wolverhampton, Stoke, Chippenham, Swindon, Lincoln, Manchester and Wales, which is just amazing!…
…We really appreciate you supporting Socks and Chocs and everyone has commented on the amazing minty smell of some of your chocolate!…
…We cant change the whole world but we can change someones world and you have helped Socks and Chocs to make a huge difference…
…Thank you for your kindness

Socks & Chocs LogoOmara, Socks and Chocs - Charity for the Homeless
Dear Sir,
I have never written to a manufacturer before but just recently I discovered your selection of chocolate cremes I felt obliged to thank you for producing such lovely chocolates. I have been looking for some time for a selection of soft centred chocolates and was delighted to discover your fine selection at our local garden centre.
I have tried lemon, coffee and orrange and am very much looking forward to munching my way through the other varieties.
Anyway I feel a little stupid for writing the letter but I enjoyed them so much I felt I should thank someone.
Yours sincerely
Phillip Bagnall
Phillip Bagnall, Consumer