**FREE UK Standard Delivery on orders over £40 (Please allow 3 - 5 days for delivery)

Delivery & Returns

Our Delivery Terms

£4.95 - Standard UK Delivery (3 – 5 days) or *FREE over £40

Courier delivery to Non UK Mainland (1-2 days) is £44.95.

Free delivery does not apply to Non UK Mainland.

*FREE when you spend £40 refers only to transactions made through our online shop.

Free UK Delivery does not include Northern Ireland, Channel Islands or Scottish Highlands, where additional charges apply. Enter your address on the checkout page to find the shipping cost to your address.

Orders placed before 2pm Monday - Friday are shipped the same day.

Orders placed after 2pm on Friday / Saturday & Sunday are shipped on Monday (excluding bank holidays).

 

Please Note: Next day delivery is not available on certain made-to-order products under the "Catering Products" category. If this is an issue we will contact you as soon as possible.

The majority of parcels are sent with a courier (APC Overnight).

As we rely on a third party for all our deliveries and therefore are unable to guarantee delivery dates. Occasionally during busy periods there can be delays which are beyond our control, but we will inform customers of any issues that we are aware of.

 

Our Returns Policy

Every effort is made to ensure our products reach you in perfect condition, however, we know issues can happen, so if an item is damaged or faulty on arrival please contact us immediately on receipt of the goods. 

If you are not entirely satisfied with a product for some reason other than it being damaged or faulty, please contact us immediately stating your reason for the dissatisfaction. If there is a problem with the product we will refund the purchase price or send a replacement, if however we deem the product to be in a perfect condition then we reserve the right to charge the full amount for the goods.

 

Please note that all piece counts are approximate

Top